Effective Date: Feb 01st, 2025
Welcome to New Genesis Automotive. We respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website (https://www.newgenesisautomotive.com) or use our services.
By using our website, you consent to the practices described in this policy. If you do not agree, please refrain from using our website.
1. Information We Collect
When you visit our website or use our services, we may collect the following types of information:
A. Personal Information
We collect personal information that you voluntarily provide, such as:
- Name
- Phone number
- Email address
- Vehicle details (make, model, year, VIN)
- Insurance details (if applicable)
- Billing and payment information
B. Non-Personal Information
We may collect non-personal information automatically, including:
- IP address
- Browser type and device information
- Website usage data (e.g., pages visited, time spent on pages)
- Cookies and tracking technologies
2. How We Use Your Information
We use the collected information for the following purposes:
✔ Providing Services – To schedule appointments, offer estimates, and complete auto repair services.
✔ Customer Support – To respond to inquiries and provide assistance.
✔ Processing Payments – To handle billing and insurance claims.
✔ Marketing & Promotions – To send updates, special offers, and service reminders (you may opt out anytime).
✔ Website Improvement – To analyze user behavior and enhance our website’s performance.
✔ Legal & Security Reasons – To comply with laws, prevent fraud, and protect against unauthorized access.
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share it under the following circumstances:
✔ With Service Providers – We may share information with third-party service providers who assist with payment processing, marketing, or website analytics.
✔ With Insurance Companies – If you file an insurance claim, we may share necessary details with your insurer.
✔ Legal Compliance – We may disclose information if required by law, court order, or law enforcement authorities.
4. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to improve user experience. Cookies help us:
- Remember user preferences
- Analyze website traffic
- Provide targeted promotions
You can manage or disable cookies through your browser settings. However, disabling cookies may affect website functionality.
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no online transmission is 100% secure. Please take precautions when sharing personal data online.
6. Your Privacy Rights
Depending on your location, you may have the right to:
✔ Access the personal data we hold about you.
✔ Request Corrections to any inaccurate data.
✔ Request Deletion of your personal data (subject to legal obligations).
✔ Opt-Out of marketing emails or communications.
To exercise your rights, please contact us at [Insert Email Address].
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted with the last updated date at the top of this page. Continued use of our website after changes are made constitutes acceptance of the revised policy.